Community Engagement and Business Case for Change

A case study with Sutherland Shire Council

Sutherland Shire integrated transport strategy

The Context

Sutherland Shire struggles with its citizens’ heavy reliance on motor vehicles. Parking and traffic makes getting around the Shire unpleasant for local residents and visitors alike.

car

The Challenge

Having developed an Integrated Transport Strategy that merges ‘active transport’ (cycling, walking) with public transport and private transport, the Shire needed to find out if citizens would get behind the initiative.

bus

The Journey

Community consultations were held, providing a rich portrait of residents’ transportation concerns and pain points.
An online survey, was promoted through the Shire’s social media, drew the response from over 700 Shire residents, business owners and frequent visitors.

The Results

The community consultations and survey yielded data that, upon analysis, resulted in actionable insights. This enabled the further shaping of the Integrated Transport Strategy in a manner best-suited to the needs of the local community.

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